Latest Issues

Here We Grow Again!

The Arc of Florida is thrilled to welcome our newest addition to the Arc family–Advocacy Resource Center (ARC) Marion!

ARC Marion offers services to persons with intellectual and developmentally disabilities in Ocala and Marion County, Florida.

The mission and vision of their agency is to create opportunities for persons with intellectual and developmental disabilities to live, work and play to the fullest of their capabilities in Marion County, as well as to foster Marion County, as a model community to embrace persons with disabilities and to help them support their dreams.

ARC Marion provides many valuable services such as an Early Intervention (for children from birth to age three), Residential Habilitation and Group Homes, Supported Independent Living, Supported Employment, Life Skills Development and Adult Day Training programs.

A few program highlights, include:

Early Intervention Program (EIP)– This is a collaborative effort between ARC Marion, Inc., Marion County Schools and the Early Steps Program of Children’s Medical Services.

The EIP offers play-based curriculum through a combination of small and large group activities. Occupational, speech, and physical therapies are provided on site. Early Intervention offers support to the family and prepares the young child for public school or home-based education.

Residential Habilitation– ARC Marion’s five Group Homes provide round-the clock support and training in all aspects of daily living. Direct Care Staff are responsible for personal care, cooking, cleaning, shopping, transporting, laundry, yard and home maintenance. The goal of staff is to help individuals develop personal goals for achieving greater levels of independence and community involvement.

 Adult Day Training & Life Skills Development- This program offers creative and person centered choices for adults with all levels of intellectual and developmental disabilities to increase their levels of independence.

ARC Marion offers individualized specialty training in the following program areas: Daily Living, Janitorial, Lawn Service, Computer Skills, Recreation, Arts and Crafts, Health and Safety, Job Skills, Enclave Program and Transition program into Community Employment as well as offering a Senior Program and an Intensive Program.

Please visit the ARC Marion website at http://www.mcarc.com/ to learn more about their mission and services for persons with intellectual and developmental disabilities.

Attention: Waiver Support Coordinators

The Agency for Persons with Disabilities is continuing to assess the needs of iBudget and CDC+ consumers.

Please take a moment to complete the survey listed below. This survey was created to collect detailed information about specific issues, concerns, or complaints that you or your consumer may be having regarding their Medicaid Dental Plan.

https://www.surveymonkey.com/r/MCGJT2V

The survey will be available until Friday, September 13, 2019. If WSCs or providers have questions or complaints related to the Medicaid dental plan, the following contacts are available for assistance:

DentaQuest: 1-888-468-5509, TDD: 1-800-466-7566, Website: http://dentaquest.com/state-plans/regions/florida/

Liberty: 1-833-276-0850, TDD: 1-877-855-8039, Website: http://www.libertydentalplan.com/FLMedicaid

MCNA: 1-855-699-6262, TDD: 1-800-955-8771, Website: http://www.mcnafl.net

If WSCs, clients, and families continue to have issues after speaking with the Medicaid dental plan, they may utilize AHCA’s Medicaid Helpline. The Medicaid Helpline is available both online and by phone: 1-877-254-1055 https://www.flmedicaidmanagedcare.com/complaint/#/

In Case You Missed it!

Catching up on the APD iConnect System:

The Agency for Persons with Disabilities conducted a provider webinar on July 25, 2019 to discuss the iConnect system. The webinar was recorded and anyone interested in viewing the presentation will need to register at the link below:

APD Provider iConnect Webinar 7/25/2019

Individuals who register for the webinar will receive an e-mail with instructions on how to open the presentation.  For additional information and to download a PowerPoint for the webinar, please visit the APD website at: iConnect E-Learning Library .  The PowerPoint file and answers to a Q&A session are located under the “Providers” section of the library.